How we operate

Discovery Phase

Discovery Phase: We will define the scope and determine your vision to understand what it is that you want to achieve: Whether it’s attracting investors, marketing a new space, or telling your story. We make sure that we understand your end goal completely so we can prescribe the correct solution: selecting the appropriate drones, cameras, or helicopters, choosing the right crew to do the job, and identifying the limitations we foresee. We believe the best way to do this is by asking a lot of questions.

If during this phase we realize we would need specialized research (specialized equipment, modifications, and unconventional operation), we would require a research fee. Once the fee is paid, the research can begin, which may take several hours to a couple of days.

preparation

Preparation: During the scout, we may do a test flight if allowed/specified.

We monitor the weather closely to make sure the shot and the look is what you want. If the weather isn’t ideal, we won’t push you just to shoot. We want to make sure you are satisfied with the weather so you won’t have to reshoot if conditions aren’t ideal.

Before the shoot, we also bring a backup drone or two, unless otherwise specified. We believe 1 drone = no drone and two drones = one drone.

The shoot

The shoot:

  • We analyze the landscape for any changes from the day of the scout. We look for hazards and obstacles so that we can avoid them.

  • We only launch when the conditions (environment, hardware, and software) are safe.

  • Throughout the shoot, we switch through multiple memory cards in the unlikely case the drone is lost.

  • Before we wrap, we let you review what we shot, verify and double-check that you have everything you need before heading out.

After the shoot:

  • Before we wipe cards, we back up the footage onto multiple hard drives using ShotPut Pro, a professional offloading software.

  • We will send you the files via WeTransfer (one month) or Google Drive (permanent).

  • We practice the 3-2-1 backup method on all edited files: 3 copies total - 2 hard drives (one RAID and one External) and 1 in the cloud (off-site). For RAW files, we keep one copy on RAID and one in the cloud.